Protecting Your Downpayment from Hackers
Hackers Are After Your Down Payment. How NOT to Get Scammed
6 things to start doing now to protect your dream-home funds

You finally found it: the two-story bungalow in the trendy part of town you’ve been eyeing for years – the one with the best coffee shop (hello, foamy latte) and favorite farmer’s market. You made your best offer (they accepted!) and now you’re about to close on your dream home.
Then just before closing, an email from your real estate agent pops up, claiming a last-minute change to the money-wiring instructions. You wire the funds. But the money never makes it to the bank. Turns out that email wasn’t from your agent – but a hacker. You got spoofed.
Unfortunately these days, enterprising hackers are busy tricking homeowners into sending them their hard-won down payment.
How? They access email accounts by snagging passwords through public Wi-Fi and via email solicitations that appear to be from senders you know.
The bad guys comb through the email accounts, searching for any information about home sales and upcoming closings. Once they’ve found what they need, they send consumers an email posing as their real estate pro, attorney, or escrow officer. The email includes wiring instructions linked to a fraudulent account.
Here’s how to prevent a hacker from running away with your home before you even have a chance to buy it:
#1 Never Send Personal Info Over Email
Personal info includes a bank account number and a Social Security number. Your agent shouldn’t be sending this stuff by email either.
#2 Pick Up the Phone
If you ever receive wiring instructions by email, call your agent or lender to confirm one of them sent it. Call the phone number you have on record for your agent, not the one listed in the suspect email.
#3 Discuss the Wiring Process With Your Agent
Early on in your relationship with your agent, ask about what you should expect, when, and from whom.
#4 Change Your Passwords Often
Create a reminder on your phone or computer to update passwords monthly. Make them strong, something even your friends and family members wouldn’t be able to guess right away – you know, something other than password1 or your dog’s name.
#5 Set Up Two-Factor Verification
Two-factor verification, which requires both a password and a code that’s sent to your phone or other device in order to log in, is more challenging to hackers than a single layer login. Make sure you set it up on your email and bank accounts.
#6 Read Up
Get even more email security best practices.
Got spoofed? If you ever receive a suspicious email, report it to the FTC by forwarding it to spam@uce.gov.



Noreen Payne and business partner, Amy Snook joined forces in 2015 and together have built a successful residential real estate practice. Noreen’s edge is one of personality and passion. A champion for her community, her care for helping others comes through in that extra level of concierge service to their clients. Noreen’s community service and leadership efforts span the community. The 2020 Chair of the Greater Delray Beach Chamber of Commerce and current board member, Noreen’s involvement with supporting local businesses has seen her serving as Ambassador Chair, Vice Chair of Membership, and Vice Chair of Programming along the way. In the past, she’s been recognized as the first ever recipient of the Richard Ohstrom Award established by The HOW Foundation and a finalist for the Ken Ellingsworth Community Service Award. As a committed volunteer, she devotes much of her time to supporting The Achievement Center for Children and Families, serves on the Board of Directors, and Co-Chairs the Annual Delray Beach Home Tour. Also currently serving as Co-Chair of Grants Committee with Impact 100 PBC and current board member with Old School Square in downtown Delray Beach. A fierce fighter of food insecurity, she starts every week with the Caring Kitchen, making sure meals find their way to children and the homebound across Delray. From Championing local businesses to mutual aid and Impact, Noreen believes it is this deep commitment to, and connection with, one’s community that forms foundation for business success.
Deana is not only an owner and cofounder of I.T. Solutions of South Florida, a Certified Woman Owned Business, she is also a hands-on CEO and is responsible for the company’s marketing, development and management. Deana is an industry trendsetter and featured on the cover of ChannelPro Magazine (August 2017) for her breakthrough managed service offering: Co-Managed I.T. Deana earned a Women in Leadership Award (WILA) 2018 nomination, and has led I.T. Solutions of South Florida to a spot on the Managed Service Provider (MSP) 500 List and the TOP 100 in the Managed Security Category annually since 2018. The company continues to win awards every year under Deana’s leadership, including being named as one of the 2019 Best Places to Work by the South Florida Business Journal. Most recently, Deana was named to the prestigious 2020 Women of the Channel list by the CRN and the 2021 Influential Business Women List by the South Florida Business Journal. Deana spends most of her free time serving her community and her family. She currently serves on the board of NonProfits First, Leadership Palm Beach County, and South Florida Tech Hub. Deana is also a Corporate member of the BDB, a Corporate Trustee in the Palm Beach North Chamber of Commerce, and a board member of the Economic Council of Palm Beach County.
